Most frequently asked questions
Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us. For more information on help resources related to CYPX (IO) and the products we offer, simply type your question below or visit our live chat service.
How does CYPX(IO) use my personal information?
We only collect personal information which is reasonably necessary to provide you with quality products or services, conduct identification checks to meet our legal regulatory obligations and combat fraud. We do not sell your personal information to any third party for marketing purposes. Our privacy policy outlines how we handle our customers’ personal information in detail.
How do I open a live trading account with CYPX (IO)?
Opening an account is simple. Click on https://cypx.io/user/register and complete your application form. Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.
What are your trading conditions?
Our mission is to provide traders with the lowest spreads and fastest executions possible across over 1980+ Forex products including Forex, precious metals, stocks, futures and other CFDs on Commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market.
What are the fees, commissions for trading with CYPX (IO)?
CYPX (IO) has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. CYPX (IO) does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. CYPX (IO) Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn. Below are commission rates for different base currency accounts: AUD 7.00 round turn USD 7.00 round turn EUR 5.50 round turn GBP 5.00 round turn SGD 9.00 round turn JPY 700.00 round turn CHF 6.60 round turn NZD 9.00 round turn HKD 54.25 round turn
Is CYPX (IO) regulated?
ICYPX (IO) is regulated by the Capital Markets Authority (CMA) of Kenya.
Is CYPX (IO) an ECN/STP broker or a Market Maker?
IThis is one of the most frequently asked questions. The difficult part in understanding ECN and STP meanings is that those have been interpreted differently by many people. There are three main business models used by Forex brokers which differ by the way the transactions are handled and orders are executed: ECN, STP and Market Makers. ECN: ECN stands for 'Electronic Communication Network' which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form a bid and offer price. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client, a liquidity provider or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution that may result in an offsetting order placed with a liquidity provider. STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider processes all trades at market prices obtained from a liquidity provider, this price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed, hence it is known as STP. CYPX (IO) is the issuer of the products it provides. We consider ourselves to be a forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers , these prices are passed onto you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed we do not offset each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
What is the minimum amount needed to open a trading account?
ICYPX (IO) allows clients to open an account with as little as USD $200 or currency equivalent.
What account types does IC Markets (KE) offer?
ICYPX (IO) offer two types of accounts, Standard account and our market leading, Raw Spread account. Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn. Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.8 pip above the raw Inter-bank rate received from our Liquidity providers.
We are only as good as our clients say we are
Join CYPX(IO) to experience tight spreads and trading conditions plus a live support team committed to helping you.